Online Backup
MDI eBackup Service
MDI eBackup Service is our web based, secured backup service that is:
- Easy - Account/software setup. Automated protection.
- Secure - Military grade encryption (AES-256). Secure pass phrase recovery.
- Affordable - Competitive pricing. Volume discounts. Flexible billing options.
- Innovative - Continuous incremental backups. Visual policy editor. Exchange/SQL Server support.
- Complete - Fully featured remote and local backups. Unified configuration.
eBackup offers two levels of service to let our clients choose the solution that is right for them. The matrix below compares the two levels of service for our most popular features. We invite you to compare our solution to see for yourself how eBackup stacks up against the competition.
| Standards-Based Security | Basic | Select |
| Encrypted data transfer |  |
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| Encrypted data storage on server (AES-256 bit) | |
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| Cryptographic data integrity protection (HMAC-SHA-256 bit) | |
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| Secure,
unique 2-party pass phrase recovery process (RSA-3072 bit) |
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| Pass phrase privacy | |
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| Pass phrase strength wizard | |
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| Print / export pass phrase during setup | |
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| Software manipulation safeguards | |
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| Proven Backup Engine | Basic | Select |
| Block level incremental backups | |
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| Open and locked file support | |
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| Support for files larger than 4 GB | |
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| Initial backup of large data sets to USB disk | |
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| Network drive support | |
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| Map network drives before a backup begins | |
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| Automatic removal of excluded data previously backed up |  |
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| Local Backups | Basic | Select |
| Backups to locally attached storage | |
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| Backups to network attached storage | |
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| Centralized local backups | |
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| Near-zero additional configuration | |
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| Optionally disable encryption for local backups | |
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| Versions stored in local backups | |
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| Resilient Network Communication | Basic | Select |
| Reconnect and resume after connection failures | |
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| Congestion aware flow control of backup bandwidth | |
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| Bandwidth throttling | |
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Uncapped backup and restore speeds Uncapped backup and restore speeds |
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| Pause and resume backup after standby / hibernation | |
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| Relaible Scheduling | Basic | Select |
| Automated, unattended, scheduled backups | |
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Flexible scheduling options, including multiple backups throughout the day |
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| Ability to wake computer to perform backup | |
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| Automatic initiation of a backup after detection of a missed backup | |
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| Attentive Notification & Monitoring System | Basic | Select |
| Email alerts at start of backup and end of successful backup | |
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| Email alerts at the end of a backup with warnings or errors | |
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| Email alerts when no backup has completed recently | |
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| Email
alerts when disk usage changes by more than a given amount |
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| Email alerts when disk usage is above a given amount | |
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| Single
screen display of backup status, backup history, and disk usage |
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| Disk usage explorer tool | |
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| Detailed audit logs | |
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| Advanced log viewer | |
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| Powerful Backup Policies | Basic | Select |
| Visual policy editor | |
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| Visualization of exactly which files are included for backup | |
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| Search based backup | |
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| Advanced policy engine | |
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| Smart default policies | |
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| Robust Versioning System | Basic | Select |
| Unlimited historical versioning | |
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| Customizable preservation of deleted files | |
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| Powerful version control settings | |
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| Customize version settings by folder or file | |
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| Versions stored using reverse deltas | |
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| Broad Application Support1 | Basic | Select |
| Hot backup of Microsoft Outlook | 2 |
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| Hot backup of Exchange Server 2003 | |
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| Verification of integrity of Exchange database before backup | |
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| Hot backup of SQL Server | |
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| Hot backup of Oracle | |
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| Hot backup of MySQL | |
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| Custom scripts executing before/after the volume snapshot | |
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| Custom scripts executing before/after the scheduled backup | |
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| Fast & Easy Recovery Process | Basic | Select |
| Web-based access to data 24/7 | |
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| Wizard-driven restore of one, many, or all files | |
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| Restore
data at any historical point just by specifying the date and time |
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| Modern Customer Web Portal | Basic | Select |
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Management and creation of sub-accounts for additional computers |
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| Reporting and graphing features | |
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| Centralized Web-Based Management & Reporting |
Basic | Select |
| Instant provisioning of new customers and accounts | |
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| Account service management features | |
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| Dash-panel for monitoring of backup status for all accounts | |
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| Export account data for customized reporting and billing | |
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| Easy to Use Software | Basic | Select |
| Fast initial setup | |
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| Clutter free, intuitive user interface | |
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| Wizard driven processes | |
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| Auto-diagnostics when users don't know what to do | |
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| Compatible with remote desktop and Citrix | |
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| Automatic software updates | |
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| Support for 98 / Me / 2000 / XP / 2003 / Vista / 2008 | |
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| Flexiable Service Offerings for All Sized Budgets |
Basic | Select |
| 60-day free trials for new customers | |
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| Allow accounts to share storage allotment | |
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| No additional charge for additional computers | |
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| Hard and soft disk usage quotas | |
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| Multiple levels of service allowed per customer | |
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| Enterprise Grade Server Infrascruture | Basic | Select |
| 99.999% reliability for all core systems | |
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| Tier-1,
multihomed, route-optimized server Internet connections |
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| Redundant power feeds, on-site generators, and UPS systems | |
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| Redundant Liebert cooling systems | |
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| FM200 fire suppression with VESDA early smoke detection | |
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Multilevel security including biometrics, surveillance, and 24/7 guards |
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| 24/7 monitoring of all services for fast detection and repair | |
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| 1 - Supported for Windows XP or Windows Vista |
| 2 - Supported for Windows XP, Windows Vista, Server 2003, or Server 2008 |
The premier computer and network service provider since 1983
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