Online Backup

Online Backup

MDI eBackup Service

MDI eBackup Service is our web based, secured backup service that is:

  • Easy - Account/software setup. Automated protection.
  • Secure - Military grade encryption (AES-256). Secure pass phrase recovery.
  • Affordable - Competitive pricing. Volume discounts. Flexible billing options.
  • Innovative - Continuous incremental backups. Visual policy editor. Exchange/SQL Server support.
  • Complete - Fully featured remote and local backups. Unified configuration.
Innovative Feature Set

eBackup offers two levels of service to let our clients choose the solution that is right for them. The matrix below compares the two levels of service for our most popular features. We invite you to compare our solution to see for yourself how eBackup stacks up against the competition.

Standards-Based Security Basic Select
 Encrypted data transfer
 Encrypted data storage on server (AES-256 bit)
 Cryptographic data integrity protection (HMAC-SHA-256 bit)
 Secure, unique 2-party pass phrase recovery process
 (RSA-3072 bit)
 Pass phrase privacy
 Pass phrase strength wizard
 Print / export pass phrase during setup
 Software manipulation safeguards

Proven Backup Engine Basic Select
 Block level incremental backups
 Open and locked file support
 Support for files larger than 4 GB
 Initial backup of large data sets to USB disk
 Network drive support
 Map network drives before a backup begins
 Automatic removal of excluded data previously backed up

Local Backups Basic Select
 Backups to locally attached storage
 Backups to network attached storage
 Centralized local backups
 Near-zero additional configuration
 Optionally disable encryption for local backups
 Versions stored in local backups

Resilient Network Communication Basic Select
 Reconnect and resume after connection failures
 Congestion aware flow control of backup bandwidth
 Bandwidth throttling
 Uncapped backup and restore speeds Uncapped backup and
 restore speeds
 Pause and resume backup after standby / hibernation

Relaible Scheduling Basic Select
 Automated, unattended, scheduled backups
 Flexible scheduling options, including multiple backups throughout
 the day
 Ability to wake computer to perform backup
 Automatic initiation of a backup after detection of a missed backup

Attentive Notification & Monitoring System Basic Select
 Email alerts at start of backup and end of successful backup
 Email alerts at the end of a backup with warnings or errors
 Email alerts when no backup has completed recently
 Email alerts when disk usage changes by more than a
 given amount
 Email alerts when disk usage is above a given amount
 Single screen display of backup status, backup history, and
 disk usage
 Disk usage explorer tool
 Detailed audit logs
 Advanced log viewer

Powerful Backup Policies Basic Select
 Visual policy editor
 Visualization of exactly which files are included for backup
 Search based backup
 Advanced policy engine
 Smart default policies

Robust Versioning System Basic Select
 Unlimited historical versioning
 Customizable preservation of deleted files
 Powerful version control settings
 Customize version settings by folder or file
 Versions stored using reverse deltas

Broad Application Support1 Basic Select
 Hot backup of Microsoft Outlook 2
 Hot backup of Exchange Server 2003
 Verification of integrity of Exchange database before backup
 Hot backup of SQL Server
 Hot backup of Oracle
 Hot backup of MySQL
 Custom scripts executing before/after the volume snapshot
 Custom scripts executing before/after the scheduled backup

Fast & Easy Recovery Process Basic Select
 Web-based access to data 24/7
 Wizard-driven restore of one, many, or all files
 Restore data at any historical point just by specifying the
 date and time

Modern Customer Web Portal Basic Select
 Management and creation of sub-accounts for additional
 Reporting and graphing features

Centralized Web-Based
Management & Reporting
Basic Select
 Instant provisioning of new customers and accounts
 Account service management features
 Dash-panel for monitoring of backup status for all accounts
 Export account data for customized reporting and billing

Easy to Use Software Basic Select
 Fast initial setup
 Clutter free, intuitive user interface
 Wizard driven processes
 Auto-diagnostics when users don't know what to do
 Compatible with remote desktop and Citrix
 Automatic software updates
 Support for 98 / Me / 2000 / XP / 2003 / Vista / 2008

Flexiable Service Offerings for
All Sized Budgets
Basic Select
 60-day free trials for new customers
 Allow accounts to share storage allotment
 No additional charge for additional computers
 Hard and soft disk usage quotas
 Multiple levels of service allowed per customer

Enterprise Grade Server Infrascruture Basic Select
 99.999% reliability for all core systems
 Tier-1, multihomed, route-optimized server Internet
 Redundant power feeds, on-site generators, and UPS systems
 Redundant Liebert cooling systems
 FM200 fire suppression with VESDA early smoke detection
 Multilevel security including biometrics, surveillance,
 and 24/7 guards
 24/7 monitoring of all services for fast detection and repair

     1 - Supported for Windows XP or Windows Vista
     2 - Supported for Windows XP, Windows Vista, Server 2003, or Server 2008

The premier computer and network service provider since 1983

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